Terms of Service - SnowLatam

Welcome to SnowLatam! These terms of service outline the rules and regulations for the use of TryAgain's SnowLatam application - the definitive weather information app for snow lovers across Latin America. By accessing or using our application, you agree to be bound by these terms. If you do not agree with any part of these terms, you may not access the application.

1. Application Overview and Purpose

SnowLatam is a specialized weather information application designed to provide comprehensive snow and weather conditions for ski centers and mountain regions across Latin America:

Regional Weather Information Service: Real-time weather data, 7-day forecasts, and historical meteorological information for ski centers across Chile, Argentina, and other Latin American countries.
Extensive Ski Center Coverage: Comprehensive information for major ski resorts including Valle Nevado, La Parva, El Colorado, Portillo (Chile), Las Leñas, Cerro Catedral, Chapelco, Cerro Bayo (Argentina), and many others across the region.
Cross-Border Location Services: GPS-enabled distance calculations and location-specific weather information delivery across multiple countries.
Regional Alert and Notification System: Customizable snow condition alerts and weather warnings for optimal skiing conditions across Latin America.
Multi-Country Ski Resort Information: Comprehensive details about ski centers from the Andes Mountains spanning multiple countries, including operational status, contact information, and access details.
Independent Regional Service: SnowLatam operates as an independent weather information service and is not affiliated with any ski resort or commercial skiing operation in any Latin American country.
Educational and Travel Planning: The app serves as a tool for weather education, cross-border trip planning, mountain safety awareness, and regional ski destination discovery.

2. User Eligibility and Account Requirements

SnowLatam is designed for users interested in snow and weather conditions across Latin America:

Age Requirements: Users must be at least 13 years old to use the application independently (or the applicable age in their country). Users under this age may use the app with parental supervision.
No Account Required: SnowLatam operates without mandatory user registration, allowing anonymous access to weather information across the region.
Cross-Border Location Permissions: Users may optionally grant location access for enhanced distance calculations and location-specific weather data across multiple countries.
Device Compatibility: The app requires iOS 12.0 or superior and Android 6.0 or superior, optimized for smartphones and tablets across Latin America.
Internet Connection: Most features require a stable internet connection for real-time weather data access across the region.
Regional Compliance: Users must comply with applicable laws and regulations in their country of residence and any countries they visit using the app.
Responsible Use: Users must use the application responsibly and in accordance with these terms and applicable laws across Latin America.

3. Weather Data Services and Third-Party Integration

SnowLatam integrates with multiple external weather data providers to deliver accurate information across Latin America:

OpenWeatherMap API: Primary weather data source providing real-time conditions, forecasts, and historical weather information for ski centers across Latin America. Users acknowledge that weather data is subject to OpenWeatherMap's terms of service and data accuracy standards.
National Weather Services: Integration with regional meteorological services including AEMET (Argentina), DMC (Chile), and other national weather authorities to enhance accuracy and local coverage.
Regional Weather Sources: We may integrate supplementary meteorological data from other authorized weather services across Latin America to enhance accuracy and coverage.
Satellite Weather Data: Integration with satellite-based weather services for comprehensive snow cover analysis and regional weather pattern monitoring.
Data Accuracy Disclaimer: While we strive to provide accurate weather information across the region, users acknowledge that weather forecasting is inherently uncertain and subject to change.
Third-Party Reliability: We are not responsible for the accuracy, completeness, or availability of third-party weather data services across different countries.
Service Interruptions: Weather data services may experience temporary interruptions or maintenance periods that affect app functionality across the region.
Regional Data Update Frequency: Weather information is updated regularly, but users should not rely solely on app data for critical safety decisions when traveling across Latin America.

4. Ski Resort Information and Regional Independence

SnowLatam provides information about ski centers across Latin America while maintaining complete independence:

Independent Operation: SnowLatam is not affiliated with, endorsed by, or connected to any ski resort, lift company, or commercial skiing operation in Chile, Argentina, or any other Latin American country.
Public Information: Ski resort details, contact information, and operational status are compiled from publicly available sources across the region.
Cross-Border Direct Links: The app may provide links to official ski resort websites, social media, and ticket purchasing platforms across different countries for user convenience.
No Regional Booking Services: SnowLatam does not provide booking, reservation, or ticketing services for ski resorts in any Latin American country.
Multi-Country Operational Status: Information about ski resort operations, lift status, and facility availability across the region is provided for informational purposes only.
Regional Information Updates: We strive to maintain current information across all countries but cannot guarantee real-time accuracy of all ski resort details throughout Latin America.
User Verification: Users should verify current conditions and operational status directly with ski resorts before traveling, especially when crossing international borders.

5. Location Services and Cross-Border Privacy

SnowLatam uses location services to enhance user experience across Latin America:

Optional Location Access: Location permissions are optional and can be granted or denied by users at any time, with functionality across multiple countries.
Cross-Border Distance Calculations: Location data is used solely to calculate distances to ski centers across Latin America and provide location-specific weather information.
Regional Data Processing: Location data is processed to identify nearby ski centers even when they are in different countries, enhancing the cross-border experience.
No Permanent Storage: Precise location coordinates are not permanently stored on our servers, regardless of which country you're in.
Background Location: The app does not access location data when not in active use, unless specifically enabled for alerts across the region.
Regional Location Accuracy: Distance calculations and location-based weather data depend on device GPS accuracy and may vary across different countries and regions.
Manual Selection: Users can access all weather information without granting location permissions by manually selecting ski centers from our comprehensive Latin American directory.
Cross-Border Privacy Protection: Location data is processed according to our Privacy Policy and applicable privacy laws across Latin America.

6. Weather Alerts and Regional Notifications

SnowLatam offers customizable weather alert services across Latin America:

Regional Alert Customization: Users can configure alerts for specific ski centers across multiple countries, weather conditions, and snow thresholds.
Cross-Border Notifications: Alerts can be set for ski centers in different countries, helping users plan cross-border ski trips.
Multi-Country Notification Delivery: Alerts are delivered via push notifications and depend on device settings and internet connectivity across the region.
Regional Alert Accuracy: Weather alerts are based on forecast data and may not always reflect actual conditions across different countries.
Safety Responsibility: Users are responsible for verifying current conditions and making informed safety decisions when traveling across Latin America.
Flexible Opt-Out Options: Users can disable or modify alert settings at any time through the app, regardless of their location.
Emergency Situations: SnowLatam alerts are not a substitute for official emergency weather warnings or safety communications from authorities in any Latin American country.
Regional Notification Limitations: Alert delivery may be affected by device settings, network conditions, or technical issues across different countries.

7. User Responsibilities and Regional Safety

Users of SnowLatam have important responsibilities regarding safety and appropriate use across Latin America:

Weather Verification: Users must verify current weather conditions through multiple sources before engaging in outdoor activities across the region.
Cross-Border Safety Decisions: SnowLatam is an informational tool only; users are solely responsible for all safety decisions and risk assessments when traveling between countries.
Regional Mountain Safety: Users should have appropriate mountain safety knowledge, equipment, and experience before visiting ski areas in any Latin American country.
Emergency Preparedness: Users should be prepared for rapidly changing mountain weather conditions and have emergency plans appropriate for each country they visit.
Multi-Country Regulations: Users must comply with all local laws, regulations, and ski resort policies in each country they visit.
Border Crossing Requirements: Users are responsible for understanding and complying with border crossing requirements, documentation, and regulations when traveling between countries.
Appropriate Use: The app should be used for informational and planning purposes, not as a substitute for professional weather services or local authorities.
Regional Data Limitations: Users acknowledge that weather forecasting has inherent limitations and uncertainties that may vary across different countries and regions.

8. Prohibited Activities and User Conduct

Users must not engage in the following activities across any Latin American jurisdiction:

Illegal Activities: Using the app for any illegal purposes or activities prohibited by laws in Chile, Argentina, or any other Latin American country.
Commercial Data Misuse: Attempting to extract, scrape, or systematically collect weather data for commercial purposes without authorization across the region.
Reverse Engineering: Attempting to decompile, reverse engineer, or extract source code from the application.
System Interference: Attempting to interfere with app functionality, servers, or other users' access to the service across the region.
False Regional Information: Providing false weather reports or misleading information about conditions across Latin America through any app features.
Unauthorized Commercial Use: Using the app or its data for commercial weather services without explicit authorization across any Latin American country.
Malicious Software: Introducing viruses, malware, or other harmful code that could affect the app or other users across the region.
Unauthorized Access: Attempting to gain unauthorized access to app systems, user data, or administrative functions.
Spam or Abuse: Using any app features to send spam, abusive content, or unwanted communications across the region.
Border Violations: Using the app to facilitate or engage in illegal border crossings or activities that violate international law.

9. Intellectual Property Rights

SnowLatam and its components are protected by intellectual property laws across Latin America:

App Ownership: TryAgain owns all rights to the SnowLatam application, including design, code, user interface, and proprietary algorithms for regional weather analysis.
Regional License Grant: We grant you a limited, non-exclusive, non-transferable license to use the application for personal, non-commercial purposes across Latin America.
Weather Data Rights: Weather data is provided by third-party services and remains subject to their respective terms and intellectual property rights.
Regional Trademarks: SnowLatam, TryAgain, and associated logos are trademarks of TryAgain and may not be used without permission across any Latin American country.
Usage Restrictions: You may not copy, modify, distribute, sell, rent, or create derivative works based on the application or its regional data.
Third-Party Regional Content: Ski resort information, images, and links are provided for informational purposes and remain property of their respective owners across the region.
User Feedback: Any feedback, suggestions, or ideas you provide about the app may be used by TryAgain without compensation across all regions.

10. Service Availability and Technical Requirements

SnowLatam service availability is subject to various technical and operational factors across Latin America:

Internet Dependency: Most app features require a stable internet connection for real-time weather data access across the region.
Regional Device Compatibility: The app is designed for iOS and Android devices and may not function properly on unsupported platforms across Latin America.
Multi-Country Weather Data Availability: Weather information depends on third-party data providers and may be subject to interruptions across different countries.
Regional Maintenance Windows: We may temporarily suspend service for maintenance, updates, or technical improvements across the region.
Geographic Coverage: The app focuses on Latin American ski centers and may have limited functionality in other regions.
Cross-Border Performance Variations: App performance may vary based on device capabilities, network conditions, and server load across different countries.
Regional Updates and Changes: We may update the app to improve functionality, add features, or address technical issues across the region.
Service Modifications: We reserve the right to modify, suspend, or discontinue any aspect of the service with reasonable notice across Latin America.

11. Disclaimer of Warranties

SnowLatam is provided on an "as is" and "as available" basis across Latin America. TryAgain expressly disclaims all warranties, including but not limited to:

Regional Weather Accuracy: No warranty regarding the accuracy, completeness, or reliability of weather data or forecasts across Latin America.
Cross-Border Service Availability: No guarantee of continuous, uninterrupted, or error-free operation of the application across different countries.
Fitness for Regional Purpose: No warranty that the application will meet your specific needs or expectations for weather information across Latin America.
Multi-Country Data Completeness: No warranty regarding the completeness or currency of ski resort information or operational details across the region.
Third-Party Regional Services: No warranty regarding the availability, accuracy, or reliability of third-party weather data services across different countries.
Safety Outcomes: No warranty that use of the application will result in safe outdoor activities or prevent weather-related incidents across Latin America.
Regional Device Compatibility: No warranty that the application will function properly on all devices or operating system versions across the region.
Merchantability: No warranty of merchantability or fitness for any particular commercial purpose across Latin America.

12. Limitation of Liability

To the maximum extent permitted by law across Latin America, TryAgain shall not be liable for:

Regional Weather-Related Incidents: Any injuries, damages, or losses resulting from weather conditions, forecasting errors, or outdoor activities across Latin America.
Cross-Border Travel and Transportation: Costs, delays, or issues related to travel between countries or to ski centers across the region.
Multi-Country Ski Resort Operations: Any issues with ski resort operations, lift closures, or facility availability across Latin America.
Regional Data Accuracy: Damages arising from inaccurate, incomplete, or outdated weather information or forecasts across different countries.
Service Interruptions: Losses resulting from app downtime, maintenance, or technical difficulties across the region.
Third-Party Regional Services: Issues arising from third-party weather data providers or external services across Latin America.
Device Damage: Any damage to devices or equipment resulting from app use across the region.
Business Losses: Any indirect, consequential, or punitive damages, including lost profits or business opportunities across Latin America.
Emergency Situations: Failure to receive weather alerts or emergency notifications due to technical issues across the region.
Border Crossing Issues: Any problems, delays, or legal issues related to crossing borders between Latin American countries.

Our total liability shall not exceed the amount you paid for the application, if any, in the 12 months preceding the claim.

13. Indemnification

You agree to indemnify and hold harmless TryAgain, its affiliates, officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from:

Your use of SnowLatam and reliance on weather information provided by the application across Latin America.
Your outdoor activities, travel, or skiing activities undertaken based on app information across the region.
Your violation of these terms of service or applicable laws and regulations in any Latin American country.
Your infringement of any third-party rights, including intellectual property rights across the region.
Any false or misleading information you provide through the application.
Your failure to verify weather conditions or exercise appropriate safety precautions across Latin America.
Any issues related to border crossings or international travel undertaken based on app information.

14. Privacy and Data Protection

Your privacy is important to us across all Latin American operations. Please review our comprehensive Privacy Policy, which covers:

Information collection practices for weather services and location data across Latin America.
Use of location services for distance calculations and weather information across multiple countries.
Integration with OpenWeatherMap API and other regional weather data services.
Push notification and alert delivery systems across the region.
Data security measures and protection protocols for cross-border operations.
Your rights regarding personal data and privacy controls under applicable Latin American laws.

By using SnowLatam, you consent to the collection and use of information as described in our Privacy Policy.

15. Termination and Suspension

Either party may terminate the agreement under the following conditions:

User Termination: You may stop using the application and delete it from your device at any time, regardless of your location in Latin America.
Service Termination: We may suspend or terminate access for violations of these terms or misuse of the service across the region.
Regional Service Discontinuation: We may discontinue SnowLatam with reasonable notice to users across Latin America.
Data Retention: Some data may be retained as required by law or for legitimate technical purposes across different countries.
Effect of Termination: Termination ends your right to use the application but doesn't eliminate existing obligations under applicable laws.
Survival of Terms: Certain provisions, including liability limitations and indemnification, survive termination across all regions.

16. Governing Law and Dispute Resolution

These terms and any disputes arising from SnowLatam usage shall be governed by:

Regional Law Application: These terms are governed by the laws of the country where you primarily use the application, with Chilean law as the default framework.
Multi-Country Considerations: International users may have additional rights under their local laws in Argentina, Chile, and other Latin American countries.
Jurisdiction: Disputes will be resolved in the courts of the country where you primarily use the application, unless otherwise required by law.
Alternative Resolution: We encourage informal resolution of disputes through direct communication before formal legal action.
Time Limitations: Claims must be brought within one year of the cause of action arising, unless extended by applicable law.
Severability: If any provision is found invalid, the remaining provisions remain in effect across all regions.

17. Changes to Terms of Service

We reserve the right to modify these terms of service:

Notice of Changes: Material changes will be communicated through app notifications, update notes, or direct communication where required by law across Latin America.
Effective Date: Changes become effective on the date specified in the notice across all regions.
Continued Use: Continued use of SnowLatam after changes constitutes acceptance of new terms.
Disagreement: If you disagree with changes, you may discontinue use of the application.
Regional Version Control: We maintain version history of terms for transparency and reference across all Latin American operations.
Legal Compliance: Changes will comply with applicable laws in all Latin American countries where we operate.

18. Contact Information and Support

For questions, concerns, or support related to these terms of service or SnowLatam:

General Support: hello@tryagain.app
Technical Issues: support@tryagain.app
Legal Inquiries: legal@tryagain.app
Regional Support: latam@tryagain.app
Weather Data Issues: Report inaccuracies or technical problems with weather information across the region

We are committed to responding to all inquiries within a reasonable timeframe across all Latin American time zones. For urgent weather-related safety concerns, please contact local emergency services immediately in your country.

Last updated: July 12, 2025
These terms of service are specific to SnowLatam and govern the use of our weather information services for ski centers and mountain regions across Latin America, including Chile, Argentina, and other countries in the region.