Privacy Policy

At BlissMind, a TryAgain application, we are committed to respecting and protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our application, BlissMind. By accessing or using BlissMind, you agree to the terms of this Privacy Policy. If you do not agree, please refrain from using the application.

1. Information We Collect

We collect various types of information to provide and improve our services. The types of information we collect include:

Personal Information: When you register for an account on BlissMind using Firebase Authentication, we collect your email address, password, and profile image if provided. This information is essential to personalize your experience and maintain account security.
Usage Data: We automatically collect data regarding your interactions with BlissMind, such as the time spent on each section, meditation sessions started, and other engagement metrics. This helps us understand user preferences and improve app functionality.
Device Information: Information about the device you use to access BlissMind, including device model, operating system, and unique device identifiers. This information helps us ensure compatibility and resolve technical issues more efficiently.

2. How We Use Your Information

We use the information collected for various purposes to enhance your experience on BlissMind, including:

To provide, operate, and maintain the application.
To personalize and improve your experience, such as suggesting meditation tracks based on your past usage.
To monitor and analyze app usage and trends to improve our application and services.
To detect, prevent, and address technical issues to ensure a seamless user experience.
To respond to your requests, inquiries, or support needs effectively.
To enforce our Terms of Service and comply with legal obligations.

3. Data Storage and Security

BlissMind takes the security of your information seriously and employs various industry-standard measures to safeguard your data. We use Firebase to store and protect user information, and Firebase Authentication to secure login data. Our security practices include:

Encryption of sensitive data, both in transit and at rest, to prevent unauthorized access.
Regular security audits and assessments to maintain data integrity and security.
Limited access to user information, allowing only authorized personnel access to sensitive data.

While we strive to use commercially acceptable means to protect your personal data, please be aware that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

4. Data Retention

We retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. When your data is no longer required, we will delete or anonymize it in a secure manner. Please note that we may retain usage data and other aggregate information that cannot personally identify you for analytical and improvement purposes.

5. Sharing of Information

BlissMind does not sell or rent your personal data to third parties. We may, however, share your information in the following circumstances:

Service Providers: We may share data with third-party vendors, service providers, and other contractors who perform services on our behalf, such as hosting, data analysis, and customer service. These providers are contractually bound to handle your data securely and confidentially.
Legal Compliance: We may disclose information to comply with legal obligations, court orders, or government requests, and to protect our rights, safety, and the security of our users and the public.
Business Transfers: If BlissMind is involved in a merger, acquisition, or asset sale, your information may be transferred as part of the business assets.

6. Third-Party Services

BlissMind utilizes third-party services to enhance functionality and user experience, including:

Firebase Authentication: For secure and easy login with Google, email, or Facebook credentials.
Google Analytics: To track usage and gather insights on user behavior, enabling us to improve BlissMind’s features and performance.
RevenueCat: For managing in-app purchases and subscriptions in compliance with security standards.

These services may collect and process your data according to their respective privacy policies. We encourage you to review the privacy practices of any third-party providers associated with BlissMind.

7. International Data Transfers

BlissMind operates globally and may transfer information to countries outside of your residence for processing and storage. We take steps to ensure that your data is protected and transferred securely in compliance with relevant data protection laws. By using BlissMind, you consent to the transfer of your information to other countries as needed.

8. Your Data Protection Rights

Depending on your location, you may have rights under data protection laws, including:

Right to Access: You have the right to request copies of your personal data held by us.
Right to Rectification: You can request correction of any inaccurate or incomplete information.
Right to Erasure: You may request that we delete your personal data under certain conditions.
Right to Restrict Processing: You have the right to request the limitation of your personal data processing under specific circumstances.
Right to Object to Processing: You have the right to object to certain types of data processing, such as marketing communications.
Right to Data Portability: You can request a copy of your data in a structured, machine-readable format to transfer to another provider.

To exercise any of these rights, please contact us at hello@tryagain.app. We will respond to your request within the timeframe required by applicable law.

9. Changes to This Privacy Policy

We may update our Privacy Policy periodically to reflect changes in our practices or legal obligations. Any updates will be posted here, and we encourage you to review this Privacy Policy regularly. Changes take effect immediately upon posting unless otherwise stated.

10. Contact Us

If you have any questions, concerns, or requests regarding your privacy or this Privacy Policy, please contact us at hello@tryagain.app. We are here to help ensure your information is handled responsibly and transparently.